Terminals 1 and 2 of Milan Malpensa airport services

Find out the most useful indications on public utility services dedicated to travellers in and around Malpensa Airport. You can watch the strike calendar and collect details about left luggage facilities, the registry office, the chemistry, the first aid, banks, the foreign exchange, the Chapel, and WIFI service.

Malpensa airport has two main passenger terminals: namely, Terminal 1 and Terminal 2. Terminal 1 has 3 concourses and 4 floors; it handles international, Schengen and non-Schengen flights. Terminal 1 links with the following parking lots: P1, P2, P3 and P4. While, Terminal 2 has two floors and parking available are at P2: P5. To connect both terminals, Malpensa Airport provides a free shuttle service.

Malpensa airport provides several services to all passengers. Both terminals offer: shops, restaurants and snack bars, ATMs, currency exchange and VAT refund, ground transportation, assistance for passengers with special needs, nursery assistance, children play areas, tourist information, car rental, parking lots, escalators and elevators, restrooms, conference rooms, VIP Lounges and a church.

Terminal 1 building has 4 floors. At ground floor, it has access to the ground transportation, that are Bus and Shuttle Bus, Car rental, Taxis, Train, Parking Lots. Of course, there are various bars and a restaurants and some stores within the area. On 1st floor, it has various snack bars, a Duty Free store, and many shops. The 2nd floor is dedicated to the Check-in area: it has one store and one restaurant. On the 3rd floor there is a children’s play area, and there are located two restaurants and one bar.

While, Terminal 2 building has two floors: at ground floor it has many stores (electronics, clothing, accessories, magazines, souvenirs) and some bars. Terminal 2 offers the Ground Transportation access, ATMs, Airport Healthcare, Banks, Currency Exchange, Tax Refund, Lost and Found, Nursery Room, Police, Restrooms and VIP Lounges. Actually, if you often travel to Milan on business, choose to fly through Malpensa Airport: you may book one of their conference rooms maximizing the time available to you and eliminating transfer to more distant venues.

In addition, at Malpensa airport you can enjoy a unique range of services to spend better the time before your departure: the ViaMilano Lounge, with its elegant and refined space, the personalized Vip Service assistance, the Flight Messaging to keep you updated on flights, the high speed WiFi and the ViaMilano Fast Track. The latter is the service that provides quicker access to the security checks and to the boarding area in Malpensa Airport through a dedicated route.

Finally, Club SEA members will enjoy comfortable waiting rooms, benefiting from: free access to all ViaMilano Lounge; telephone check-in and pick up your boarding pass directly into the VIP room; ask at any time to the airport dedicated staff. Actually, specialized personnel will follow the passengers during the arrival and departure activities. Vip Service guarantees special agreements with parks, restaurants, hotels and car rentals.

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